Improve Your Service Habitat for Better Performance
First, let's define what we mean.
Service: When two people connect.
Detox: Treating negative elements.
Consulting: Partners for shared success.
Service Ecosystem: Respect the rules and laws of your market – or you will lose money.
Service Design: Create effective ways to serve the market – or you will lose money.
Service Habitats: Detox your culture to raise engagement – or you will lose money.
People: Support your people's holistic needs – or you will lose money.
What We Do
Service Habitat Triage: A checklist your staff completes and data you can review and leverage within a week!
Triage Analysis: Using our proven methodology, we deliver an analysis of your company health, where to upgrade, and how to do it.
Training and Coaching: We have decades of experience and many training modules to choose from. This lets us custom-build a program that's right for you. Click the image to pop it up.
A Legacy You Can Trust
Our history goes back to December 2005, when Service Detox Consulting's founder Ran Elfassy began his apprenticeship with legendary business leader Po Chung.
Po is DHL's Chairman Emeritus – Asia Pacific, after having founded, launched, and run the company's industry-leading express courier operations across Asia Pacific.
DHL has hundreds of thousands of employees worldwide, has been recognized as a Best Employer for years, and is called the "most global of global companies." DHL operates one of the world's most successful service networks, one that literally shaped global trade and exchange.
DHL's success isn't an accident – it's by design – and Po Chung was a key architect of the company's incredible success. These are some of the key insights that drive what we do at Service Detox Consulting.
Co-founder, DHL International