Welcome to Service Detox Consulting
It's Therapy, For You and Your Business.
Click to watch the Introductory Video for one of our online courses.
Get a New Mindset for Better Results!
We help people adopt a Service-Network Leadership mindset through group training, individual coaching, strategic communication services, 'Service Habitat Audits', and much more.
Why do we call it therapy? Because we help find and treat organizational weak spots. We show how to increase service-driven profitability, address corporate culture issues, clear politics and infighting, and find better ways of engaging your multi-generational workforce.
If you don't get clear improvements, you don't have to pay.
We GUARANTEE better results!
Get an In-House Productivity Coach!
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An experienced, highly-trained professional who helps teams improve strategic, operational, production, and sales tasks.
A trustworthy addition you can count on – an expert who will improve your Service Habitat.
Engagements are quick, agile, and adaptive. You get a cost-conscious resource with clear ROI.
A Very Special Beginning...
Our history goes back to December 2005, when our founder Ran Elfassy met Po Chung. First called Sigei Media, the company was formed to help Mr. Chung complete various large-scale programs. In 2017, the company was renamed Service Detox Consulting.
Mr. Chung is a business legend who helped design DHL's industry-leading global service network. Together, our mission is to help people shift from the dominant industrial manufacturing mindset to the more rewarding mindset of Service-Network Leadership.
Although based in Hong Kong, projects have reached across Asia Pacific, the USA, Canada, the United Kingdom, and beyond.
Co-founder, DHL International
Chairman, The Hong Kong Institute of
Service Leadership & Management
A selection of books from the Service Leadership library:
For raw, unscripted and revealing insights from Service-Network Leadership, visit and listen in to the podcast, Shooting it RAW.
Let's meet – a world of possibilities awaits!
Let's find out if our chemistry of character and expertise align.
You will quickly understand how we can help you move forward. Even from our first meeting, you will learn insights for making better decisions.
We will find new ways you can improve and grow – guaranteed.
Selected Service Areas