Welcome to Service Detox Consulting
It's Therapy, For You and Your Business.
We help people live and work BETTER.
We help people adopt a Service-Network Leadership mindset. We do this through training and coaching, editorial and other communication services, 'Service Habitat Audits', and more.
Why is it therapy? Because our promise is to help you treat your organization's weak spots. From online courses to in-person seminars, we show how to improve service-driven profitability, address culture issues and politics, and better ways of engaging your multi-generational and diverse workforce.
We GUARANTEE better results!
If you don't get clear improvements, you don't have to pay.
Get an In-House Productivity Coach!
Click to view our PDF
What’s a Productivity Coach?
An experienced, highly-trained professional who helps teams work better. Improve your strategic, operational, production, and process direction and activities.
A trustworthy addition you can count on, someone who will help improve your Service Habitat.
Engagements are quick, agile, and adaptive. You get a cost-conscious resource with clear ROI.
A Very Special Beginning...
Service Detox Consulting's history goes back to December 2005, when Ran Elfassy met Po Chung. First called Sigei Media, the company was founded in 2006 to help complete many large-scale training programs. Mr. Chung is a true business legend who helped design DHL's industry-leading global service network.
Together and with others, their mission is to help people shift from the dominant industrial manufacturing mindset to that of Service-Network Leadership. This is the path to live and work better in the 21st Century. In 2017, the company was renamed Service Detox Consulting.
Although based in Hong Kong, projects have reached across Asia Pacific, the USA, Canada, the United Kingdom, and beyond.
Co-founder, DHL International
Chairman, The Hong Kong Institute of
Service Leadership & Management
For raw, unscripted and revealing insights from Service-Network Leadership, visit and listen in to the podcast, Shooting it RAW.
A selection of books from the Service Leadership library:
Book a Free Strategy Session!
Helping companies start by meeting, testing the waters, and seeing how the chemistry of character and expertise align.
Our promise to you is to help you quickly understand what we can do to help you move forward. Starting with our first meeting, you will get tools to help you make better decisions.
We will find new ways you can improve and grow – guaranteed.
Selected Service Areas
10/F 188 Lockhart Road, Wanchai, Hong Kong
+852 9355 7669